Product · Service Manager

Cloud costs, tied to the business services that own them

Service Manager structures the relationship between infrastructure and the business services it runs. Every resource gets attributed to a service. Every service gets an owner. Every cost question gets answered at the level a business actually cares about, not at the level of an opaque resource ID.

Manage services, not resources. Avoid noise.

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Capabilities

From resource sprawl to service-level clarity

Every resource, mapped to a service
Service Manager turns thousands of opaque resource IDs into a handful of business services with clear owners: the unit of cost your organization actually reasons about.

$48K

checkout API · monthly

100%

spend attributed

Business Service Cost Attribution
Links every cloud resource and every dollar of spending to the specific business service it supports — cost management at the service and application level, not the resource ID. Finance reports become readable; engineering reports become accountable.
Ownership & Accountability
Assigns responsible teams for each service's infrastructure expenses, so service owners track and manage their costs across the whole org. Responsibility is aligned: every cost is owned, and every spike has a stakeholder who can answer for it.
ITSM Alignment
Aligns cloud cost management with your existing ITSM practice, so spend is governed the same way the rest of your services already are.
Service Onboarding
Onboard each service to capture the invisible information — owners, dependencies, and context that no resource tag holds — so the cost picture is complete.
Cross-Org Capacity Planning
Plan capacity and budgets across the organization. For example, model next quarter's checkout-API growth and budget for it before the bill arrives.
Cost Flow Analysis
Visualizes how cloud expenses distribute across services, accounts, and cost families. Sankey diagrams make the shape of your spend immediately legible.
Optimization Insights
Surfaces opportunities to reduce waste within each service, targeting the work that actually moves the bill.

Why it matters

Why service-level matters

Resource-level reports tell you that i-0abc123 cost $4,200 last month. Service-level reports tell you that the checkout API cost $48,000 last month, and that the team running it will pay back that investment in 3.2 months by rolling out a Glassity-recommended right-sizing PR.

Service Manager makes the conversation about cloud costs feel like every other business conversation: aligned to outcomes, owned by people, and tracked over time.

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See your cloud bill by business service

Connect once and watch resource sprawl resolve into owned, accountable services in minutes.

Book a Free Service-Level Cost Review Try the Self-Guided Demo